At WELLNESS HUT ("we," "us," or "our"), we value the privacy of individuals who use our websites, services, and facilities (collectively, our "Services"). This Privacy Notice explains how we collect, use, disclose, and protect your personal information in accordance with the Australian Privacy Principles under the Privacy Act 1988 (Cth).
By using our Services, you agree to the collection, use, disclosure, and handling of your personal information as described in this Privacy Notice.
Personal information is information or an opinion that identifies an individual. It does not include anonymised or aggregated data.
We may collect the following types of personal information:
Registration Information
If you sign up for an account, book a service, or subscribe to updates, we may collect your name, email address, phone number, and mailing address.
Health & Wellness Information
As part of providing our services (including red light therapy, magnesium detox, lymphatic treatments, IV support, hypnosis audios, and wellness consultations), we may collect relevant health information. This may include:
This information is considered sensitive information under Australian law and is handled with extra care.
Communications
When you contact us, we may collect your contact details and any information you share, including messages, forms, or questionnaires.
Events & Programs
If you register for workshops, programs, or events, we may collect relevant details including your contact information and any information required to support your participation.
User Content
If you post reviews, testimonials, or interact on our platforms, this information may be visible publicly.
Payment Information
If you make a purchase, payments are processed securely through third-party providers. We do not store full credit card details.
We may collect certain information automatically when you use our website, including:
This helps us improve our website and services.
We use your personal information to:
We may share your information with:
We do not sell your personal information.
We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorised access. This includes:
Health and sensitive information is stored securely and only accessed when necessary to provide care.
You have the right to:
To make a request, please contact us using the details below.
Our website may use cookies to enhance your experience and analyse usage. You can adjust your browser settings to refuse cookies, although this may affect functionality.
Our website may contain links to third-party sites. We are not responsible for the privacy practices of those websites.
We retain personal information only as long as necessary to:
Health-related information may be retained in accordance with Australian health record requirements.
We may send you updates, offers, or wellness information. You can opt out at any time by:
We may update this Privacy Notice from time to time. Updates will be posted on our website with the revised date.
If you have any questions, concerns, or requests regarding your privacy, please contact:
WELLNESS HUT
Phone: 0411650411
Email: support@wellnesshut.com.au
Location: Gin Gin, Queensland, Australia